smart thing to do right now


I opened the envelope and muttered "he knows I've been putting this off."

It was a letter from the lawyer who created our family trust and medical directives.

It's so simple - a quick note asking if anything has changed in our lives and if we'd like him to review our files for a low fee.

And of course we need to update beneficiaries (not exactly the most fun of tasks, so it's been on my to-do list for months two years).

It's probably one of the smartest things he does for his business - especially since his primary offer is a one-time set-up deal.

Because working with someone you've already worked with tends to be a much easier sale.

I've been talking with a lot of my service provider friends the past few weeks and we're all seeing the same thing.

It's taking way longer to get to yes.

More calls. More emails.
And follow-up is key to securing the work.

For many of us (especially those who sell high-ticket offers and services), people aren't going to click buy now without a few nudges to take action.

And it doesn't have to be this complicated process.

One easy thing I do? I keep a simple spreadsheet with leads, prospects and clients. And make a regular practice of checking in.

Maybe it's a simple text catching up.

Or a short email that says "still interested in [doing that thing with you]" or "how did your [insert thing they wanted to hire you for] go"?

Or a note that says "hey, I know it's been a minute since we created [your thing]. Planning anything new for 2026 or does [your thing] need updating?"

Don't over think. Just reach out. You might just be surprised how many folks still need your help (and how few people actually follow-up on work they've done).

Another smart thing to do - block out time to talk to colleagues. You'll get the dirt on what's really working right now (and what's falling apart). And it's a great way of shoring up your referral network - letting your peers know exactly what kind of work you're looking for right now.

I cover this and other techniques in my post: how to get more work right now.

you've got this,
Michelle

p.s. to no one in particular go check your website copyright statement right now. I've caught two this week in my site audits that said 2025 (and one that said 2022 🫠).

p.p.s. miss last week's email? grab it here: lighten your load

upcoming + work with me

B-School 2026: Next cohort starts in March. Learn more + get on my personal wait list here.

Minima Sessions: Need to talk to someone who gets it? Book a Minima Session and get in-the-trenches knowledge and actionable strategies. Perfect for anyone who wants to sell their knowledge, services or goods online, web designers and creators of all kinds. Inquire here.




tech I love
Hover* - where I buy & hoard my domains (great customer support to boot!)
Kit* - my favorite easy-to-use newsletter service (you're reading it right now!)
Kajabi* - where I host my programs and digital courses
ManyChat* - what I use to automate messages on Instagram and Facebook

Did this email end up in your promo, junk or spam folder? Do me a solid and drag it to your primary inbox - this tells your inbox you like me, like really like me.
*denotes affiliate link. I only promote and recommend products and services I use for myself or my clients.

People who read the fine print are my kind of people. You rock Reader.
Did a friend send you this email?
Grab your own copy here.

106 N. Boulevard, Richmond, VA 23220
Unsubscribe · Preferences

The Nugget with Michelle Martello

Get my nugget-filled newsletter every Friday. The never boring, edutaining tech + digital strategy newsletter​ that's always worth the open. Get the latest tech tutorials, behind-the-scenes breakdowns and done-for-you strategic guidance from someone who's actually doing the work (and makes you laugh to boot).

Read more from The Nugget with Michelle Martello

I'm usually slow to try something out, but when I get it, I get it. This simple tool might have just changed my life. I've been hearing about WisprFlow* from friends for a couple of months but I'm one of those people that puts things on my to-do list to look at later.Later turned out to be today.On average it takes me about one to two hours to write my regular newsletter. Write it, edit it, cut out what I don't need, format and test it. Have an existential crisis if my writing is any good and...

Need help going to sleep?Check out the email marketing subreddit.It's dry as toast and often yawn inducing, but reading forums and trade newsletters is how I stay on top of the latest tech issues.Like what's causing your emails to end up in spam.You can have all the things set up correctly (DKIM, SPF, DMARC etc.***) and still have your emails stuck in the void.If you're like me and want to avoid your artisanal copy from ending up in inbox purgatory (or want to help your clients avoid it)...

Dude. It's a lot right now.I've had more than a few voice messages in my DMs this week about just how burned out people are. I know my general outlook can vary based on what time of day I've read Heather Cox Richardson's latest missive.So finding tools that bring ease into my life is paramount as I'm starting several intense client projects that require hours of daily meetings. I'm not looking to make my work life any harder than it needs to be. Last year a designer friend recommended using...